Smart Manufacturing Blog

Welcome to the official Smart Manufacturing Blog. Gain access to the experiences of smart manufacturers that make the world's most awesome products, and insights into cloud-based MES, ERP, Supply Chain Management, Industrial IoT (IIoT), and Analytics solutions.

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News & Culture

Plex Manufacturing Blog

The People Behind the Platform: Megan Fisher, Sales Development Team Lead

Plex Team May 2, 2022

You might love the Plex Smart Manufacturing Platform, but do you know the people who make it possible? Talented Plexians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Sales Development Team Lead Megan Fisher. Tell us about your role at Plex....

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What Plex’s ISO/IEC 27001:2013 Security Certification Means for Manufacturers

Plex Team April 13, 2022

A lot of organizations talk about Information security, but what are they doing about it? And where’s the proof that they employ best practices and safeguards? As manufacturers adopt technologies to get ahead, they’re increasingly targeted by cyberattacks. However, fear of an attack shouldn’t hold back an organization. Plex customers trust us and our platform to keep them safe because we don’t…

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The People Behind the Platform: Diana Robbins, Customer Communications and Programs Manager

Plex Team April 4, 2022

You might love the Plex Smart Manufacturing Platform, but do you know the people who make it possible? Talented Plexians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Customer Communications & Programs Manager Diana Robbins. Tell us about your…

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The People Behind the Platform: Drew Flint, Distinguished Engineer

Plex Team March 7, 2022

You might love the Plex Smart Manufacturing Platform, but do you know the people who make it possible? Talented Plexians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Distinguished Engineer Drew Flint. Tell us about your role at Plex....

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Smarter, Together: Connecting Customer Influence to Positive Business Outcomes (Part 4 of 4)

Anthony Murphy February 23, 2022

In earlier posts of this series, we talked about Plex’s core principles of customer influence, how we approach influence, and how we capture it:...

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Smarter, Together: Measuring Customer Influence at Plex (Part 3 of 4)

Anthony Murphy February 9, 2022

In the first post of this series, we explored the concept of customer influence that permeates the culture here at Plex - how we and our customers influence one another through open dialog and feedback using four essential actions: focus, listen, share, and engage. The second post discussed the platforms in which Plex captures this valuable customer input – the purpose of which is to deliver…

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The People Behind the Platform: Lokesh Gupta, Director of Product, Plex APM, and Platform

Plex Team February 7, 2022

You might love the Plex Smart Manufacturing Platform, but do you know the people who make it possible? Talented Plexians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Director of Product, Plex APM, and Platform, as well as Director and Board Member of…

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Smarter, Together: How Plex Customers Influence Product Direction (Part 2 of 4)

Anthony Murphy January 19, 2022

In the first post of this series, I discussed the definition of influence - adapting behavior, products, and processes based on communication, information, and shared understanding - and the four ways that Plex approaches customer influence. Here in part two, I’m going to dive into how we capture and eventually measure it. Importantly, there is no ‘one metric to rule them all’....

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The People Behind the Platform: Angie Sheperd, Director of Professional Services

Plex Team January 10, 2022

You might love the Plex Smart Manufacturing Platform, but do you know the people who make it possible? Talented Plexians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Director of Professional Services Angie Sheperd. Tell us about your role at Plex…

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Smarter, Together: What Does Influence Mean to Plex? (Part 1 of 4)

Anthony Murphy December 16, 2021

Influence, at its core, is adapting behavior, products, and processes based on communication, information, and shared understanding. In order to influence and be influenced, you have to have a deep understanding - an empathy - for the audience. That comes from having walked a mile (or 20) in another person’s shoes. ...

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