Exciting Announcement

Rockwell Automation Has Acquired Plex Systems

Customer Success and Advocacy

Unlock all of the benefits from your Plex implementation, and realize the value of your investment

Unlock all of the benefits from your Plex implementation, and realize the value of your investment.

As your business evolves, Customer Success will help you gain value from your Plex Smart Manufacturing Platform implementation. We will partner with you to identify opportunities to gain even more from your investment. We will also provide assistance to help you increase adoption and leverage capabilities that deliver positive outcomes to your business.

  • Receive regular updates of your Plex usage with recommendations on how to get additional value from your investment 
  • Stay up-to-date on the latest features being deployed 
  • Share product feedback 
  • Gain access to information that will help you expand your results with faster time-to-value

We don’t have to tell you Plex works. Our customers will.


“Once our first wave of users experienced the greater control over production quality and engineering, they requested that we roll it out across all of our operations—right down to the production floor. And they continue to contribute new ideas on processes that we can move to Plex to make them more efficient.”

Eduardo Arana Deputy Managing Director, Eurotranciatura México Learn More

“Our differentiators have become better shop floor controls, advanced technology, speed-to-market and flexibility – all things that Plex helps to make possible.”

John Sammut

CEO, Firstronic

Ready to start solving problems before they become problems?