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7th Annual State of Smart Manufacturing

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Cloud Infrastructure & Security

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Preview Plex is ISO/IEC 27001:2013 Certified

Optimize and safeguard your operations with a certified solution provider

Ready to focus on your core business and stop worrying about the security or reliability of your manufacturing software? Plex Cloud Operations owns and manages a SaaS technology stack that delivers a single, always current line of SaaS code to all customers. New software capabilities are continually added to improve security, availability, compliance, and performance while running on a cloud housed in elite data centers.

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Benefits of Cloud Infrastructure

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    Preview Cloud Connectivity Availability

    High Availability

    Guaranteed system availability with documented, world-class uptime to keep your resources working

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    Preview Quality Star

    Certified and Compliant

    Certified ISO SaaS solution provider focused on implementing data strategies and operational practices to meet your strictest customer standards

    ISO 27001 Certification Press Release
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    Preview Growth Curve

    Scalable

    High-performing, intelligent, feature-filled solutions with unlimited scale for organizations of any size

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    Preview Data Security

    Secure

    Multi-layered protection system committed to reducing risk, safeguarding data, and monitoring threats

    Plex Security Brochure
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Preview Braided Steel Cables

"In today’s world where ransomware attacks and cybersecurity make headlines almost daily, Plex stands out with world-class security and data management.”

Eric Newmark, IDC Group VP | 2021 IDC SaaS ERP Customer Satisfaction Award

The Power of the Plex Cloud Infrastructure

  • World Class Availability

    99.9% Service Level Agreement uptime customer guarantee

    • Standard and enhanced business continuity offerings to meet your scheduled maintenance windows
    • Additional network resiliency and constantly optimized network connection via Plex Network Direct
    • Full suite of manual and automated testing of disaster recovery site by Quality Assurance team

    Plex Status Report >

  • Certified and Compliant Solution

    ISO/IEC 27001:2013 Certified

    • Follow comprehensive set of ISO 27001 based security policies and standards
    • Externally audited to SOC 1 Type 2 and SOC 2 Type 2 (SSAE18 and ISAE 3402) standards
    • Documented, reported, and attested back-up processes in SOC audit reports
    • Robust suite of monitoring tools provide a combination of presence, health, and functionality checks

    ISO 27001 Certification Press Release >

  • Capitalize on Your Investment: Big or Small

    Unlimited users, devices, and machines for unlimited performance and results

    • Secure workforce connectivity across all locations - on-site or via mobile or browser - through the Plex Smart Manufacturing Platform
    • Continuously streamed data from the production site to the passive site for rapid disaster recovery purposes

  • Secure

    Hardened firewall clusters ensure changes are tracked and threats are assessed

    • "A" SecurityScorecard.com rating
    • Advanced rating on BitSight.com
    • Data protection at rest with SAN-based encryption and in-transit using strong data encryption techniques
    • Secure network with firewall-separated security zones protects critical subsystems from unauthorized access
    • Distributed Denial of Service (DDoS) protection detects and mitigates large-scale, Secured Socket Layer (SSL) or application attacks
    • Third-party monitoring exists on all layers of infrastructure
    • Proactive security management with live updates made across the enterprise
    • Security practices are documented and all findings are reported and remediated annually during SOC audit review process