Customers and Sales

Establish strong, valuable relationships with your customers and maintain effective and efficient collaboration using flexible automated sales processes.

Be More Responsive to Your Customers

Be more responsive to your customers. Automate your sales processes for increased efficiency and faster customer response time. Direct links to real-time inventory data and production planning tools improve order fulfillment and on-time delivery. (4:14)

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Bring your customers and suppliers together on the same platform for greater end-to-end visibility and control.

Keep your customers in the loop for stronger business ties leading to measurable and faster ROI.

Sustain a centralized structure for all customer-facing interactions. Orchestrate your supply chain and production decisions. Make your business an extension of your customers’ business.

Make your sales processes more responsive and rewarding, with EDI tailored to customers’ needs, multiple payment processing options and rich quotation capabilities.

Empower your sales team with real-time importing of EDI releases, automating ASNs, converting cost estimates into quotes and enabling one-time customer buys with ease.

Reduce your operating costs by minimizing manual efforts and automating your order-to-cash processes.

Customer and Sales Management

Centralized Sales

Make it easy for your customers to work with your enterprise for centralized, streamlined and efficient sales orders management execution and escalations handling.

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Credit Card Processing

Process credit card transactions, quickly and securely, providing a flexible payment option to your customers.

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Customer Order Management

Manage all of your comprehensive customer master data in one central location.

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Customer Portal

Let customers communicate directly with your business from one centralized platform, securely and proactively.

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Distribution Requirements Planning (DRP)

Optimize your master production schedule (MPS) across a network of warehouses, manufacturing facilities and distribution centers.

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Electronic Data Interchange (EDI)

Manage your EDI trading partners, mailboxes and documents for an instant and flexible exchange of transactions with your customers.

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IntelliPlex Analytic Applications

Get quick and easy role-based access to KPIs you need to make smarter business decisions.

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Quoting and Estimating

Automate your pricing and quotations, and be more responsive to your customers.

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Release Accounting

Track and manage your customer order and release information with ease.

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Sales & Operations Planning (S&OP)

Translate your business strategy into operational directives for desired customer service levels, estimated market potential and forecasted future demand.

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Sales Management

Drive towards higher sales and revenue with easier access to information and higher visibility.

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Service and Warranty

Have all of your field service and warranty details up-to-date, all the time.

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Vendor Managed Inventory

Exceed your customer expectations with automatic replenishment of vendor-managed inventory and timely invoicing.

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10 Questions to Ask an ERP vendor

Explore 10 important questions to ask when choosing a new ERP manufacturing system.

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Best Practices for ERP in the Cloud

Discover five advantages offered by cloud-based ERP for manufacturers.

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Understanding Inventory and Lead Times

Manufacturing expert Dave Turbide examines effective inventory management.

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Need help with implementation?

Plex’s world-class professional services team is ready to help you.

Professional Services

Need more resources?

Find analyst research, success stories, white papers, videos and more.   


Plex is Built for Manufacturers

Smart manufacturing solutions are not all the same. For example, historical ERP software solutions involve painful implementation projects followed by challenging periodic updates – often forcing companies to go years without updating their ERP system. Meanwhile, these same companies lose value day after day as new features and functions elude them, only implemented with the next painful ‘big bang’ upgrade.

Smart manufacturing technology from Plex takes a different approach. No more waiting. No more upgrades. New features are added daily to a single line of code, shared instantly with all Plex customers. Those customers not only realize renewed value daily, but share best practices real time with other peer Plex customers, all of whom have access to exactly the same features, functions and capabilities enabled by a true, single software code SaaS cloud offering.

Smart manufacturing should truly be just that; solutions. Manufacturers are often tempted by vendors touting strong financial, accounting, and even retail ERP software solutions and systems. None of these, however, do the one thing they need particularly well – manufacturing.

Plex is different, offering the only smart manufacturing solution built from the ground up in the cloud and focused exclusively on manufacturing. At Plex, we know manufacturing isn’t just part of the business: manufacturing is the business. Plex smart manufacturing solutions are purpose-built to fit your manufacturing business needs, evolving with you while adding value daily.

Smart manufacturing technology is not all the same. Plex can help you be different. Find out how.

Manufacturers have moved beyond the need for non-integrated point solutions to solve their challenges – they require a true ERP system. Beyond individual, bolt-on products, an ERP system enables connectivity between companies, their customers and their suppliers.

An ERP system must fit the business needs of a given company, while offering a broad array of capabilities designed for that business. With an eye toward the future, the right ERP system gives companies the power to scale at their pace while adding constant value in real time.

Move your business forward with a true ERP system. Find out how.